WordPress Maintenance & Support Plans

Fully Managed WordPress Website Maintenance Services

Our WordPress Maintenance & Support Services provide you with round-the-clock protection for your website. Our team will monitor your site constantly. By choosing JustSimple, you can enjoy the benefits of having a dedicated developer for your site at a fraction of the cost.

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WordPress Maintenance Plan USA

What Does Our WordPress Maintenance Service Include?

Reach out to us through our user-friendly support system for any WordPress or general website inquiries. We’re happy to assist with plugin recommendations, site changes, or anything else you may need. Here are some common examples of WordPress tasks we can do for you.

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Fix a Hacked Site

We offer fast malware removal and implement security measures to prevent future attacks. Ongoing support keeps your site secure

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Proactive Monitoring

Our team of experts monitor your site 24/7 to identify any issues and address them before they affect your site's performance.

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Speed up a WordPress Site

Improves your site's speed and performance through image optimization, caching, database optimization, and code minification.

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Site Content Updates

Keeps your website's content fresh and engaging through text and image updates. We also provide content optimization.

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Regular Software Updates

Ensures your site is up-to-date with the latest WordPress core, WooCommerce, theme, and plugin updates. We perform compatibility testing too!

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WordPress Migration

Transfers your site to a new hosting provider or domain. We provide complete backup, installation, transfer, and post-migration testing.

We fix all issue below too!

Unlimited tasks & fixes

Want professional assistance for your WordPress website maintenance, editing, and improvement needs? Our Pro and Enterprise care plans offer unlimited small tasks. Let us handle all your site-related requests and edits, and enjoy peace of mind. Check out our FAQ for details on what’s covered under “Maintenance Tasks.”

Malware Detection / Removal

Install & Configure a WordPress Plugin​

Fix PHP Errors or Page Error

Contact forms not delivering emails

Site Cache & Performance

Fix a database connection error​

Fix the white screen of death​

Tweak CSS and alignment issue

Expert USA WordPress Support Team

Your website, our priority - unmatched WordPress support

Take your website to the next level with our expert WordPress support in USA. Our personalized assistance is designed to enhance your website's performance, security, and functionality.

Stay Up-to-Date with WordPress Maintenance Services

We Are Experienced With

Our experts have extensive experience with popular WordPress plugins and tools. Keep your website secure and up to date by utilizing our regular updates for the WordPress core, theme, and plugins. Contact us today for expert WordPress support. We can assist with any WordPress-related queries or general website questions, such as plugin suggestions, site changes, or any other need you may have. Let us help you.

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Expert WordPress Maintenance Services in USA

How we maintain and support our customer websites.

Our WordPress maintenance plans offer unlimited task creation and unlimited hours of work. Our skilled team of experts can assist with a wide range of WordPress-related issues, including website crashes, slow loading speeds, plugin errors, theme conflicts, and more. We use the latest tools and techniques to diagnose and fix problems quickly, ensuring that your website is up and running smoothly in no time. Our goal is to provide our clients with a seamless and hassle-free experience, and we pride ourselves on our efficient and effective problem resolution services. We provide website backups, daily updates to WordPress core, plugins and themes, and ongoing security, website health, and speed monitoring. We also offer website hosting. No minimum subscription period, you may cancel at any time.

Initial Website Audit

We run thorough assessment of your website performance, security and technical aspects before onboarding.

Weekly Plugins Updates

We perform regular updating of installed plugins to enhance its performance, security, and compatibility for your website.

Problem Resolution

We handle wide range of WordPress-related issues, such as crashes, slow loading speeds, plugin errors, and theme conflicts.

Site Backups Protocols

Secure backups of your website to help protect against unexpected issues, security breaches and hardware failures.

Website Monitoring

Regular tracks website performance, uptime, and security using monitoring tools to identify and prevent potential issues.

Site Security Protocols

We protect website from security threats using practices like security plugins, firewalls, and access controls.

Unlimited Tasks & Fixes

We provides unlimited small tasks and fixes for your WordPress sites, including maintenance, updates, and issue resolution.

Cloud Web Hosting

Cloud web hosting is scalable and reliable option for flexibility, improved security, faster load times, and automated backups.

Subscribe to effortless WordPress maintenance services

Expert maintenance for an up-to-date WordPress site

Stop wasting your time we will fix your WordPress login issue today! Get a professional single fix from our team of experts. We can start working on your website immediately. We assign each WordPress issue or task to a dedicated and experienced WordPress expert to ensure efficient resolution and complete customer satisfaction. Sign up for our maintenance plan today and enjoy peace of mind for your website! 

If your website is currently malfunctioning, we can address the issue during our onboarding process.

Fix WordPress issue - Step 1 - Access to Server

1. Sign up Maintenance Plan

Choose a plan that best fits your business needs, and we'll set up your website maintenance account within 24 hours.

Fix WordPress Issue

2. We Take Care of Your Website

Start by sending us your ticket and let our team of expert WordPress professionals handle all your site maintenance tasks.

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3. Experience a Hassle-Free Site

Get scheduled website care reports to your email with our maintenance plans. Enjoy a secure, maintained, and up-to-date site.

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WordPress Support Plans and Pricing

Our comprehensive WordPress Support and Maintenance plans are designed for both small and large business WordPress websites in USA, offering daily maintenance, speed optimization, security, backups, support, and UNLIMITED small task completion, all with transparent pricing. No Hidden Charges!

For monthly subscription, first 2 months of your subscription are billed upfront. After this, you are then billed normally each month, until you cancel.
No Setup fee for any annual plan. Free Hosting Migration for Complete Plan. Cancel any time. No cancellation fees or hidden costs.

Request of Proposal/Quotation
Please contact us for a formal quotation if you are a corporate client interested in subscribing to our services through a contract or PO.

WordPress Support Plans FAQ

Frequently Asked Questions

We’ve answered some common WordPress support questions below.

Any other questions? Our sales and support team work 24/7 and are delighted to answer any queries you may have.

WordPress is open-source software that requires regular updates for security, performance, stability, and new features. Neglecting updates to both the core, themes, and plugins can put a website at risk of breaking or being hacked. Our WordPress maintenance service takes care of these updates so you can focus on your business, ensuring your website is always up-to-date, secure, and stable.

Absolutely! Our area of expertise is WooCommerce and we offer a maintenance plan specifically designed for WooCommerce websites. Be sure to take a look!

After choosing the best care plan for you, a welcome email with plan information and instructions on sending login credentials securely will be sent. Upon receipt of login details for your WordPress dashboard and hosting, implementation of your plan will take 24-48 hours.
In order to proceed with your website project, we need a cPanel/server login detail,  WordPress admin username,  and/or FTP access.

For small website changes or fixes (up to 30 min per task), we offer unlimited tasks including theme code adjustments, plugin setup, CSS design improvements, mobile/tablet optimization, etc.

We are equipped to handle additional requests that may take longer than our typical turnaround time, such as:

  • Implementing simple Custom CSS/JS
  • Performing search and replace operations
  • Adding code snippets through WP hooks
  • Installing more complex plugins, such as caching plugins or free WooCommerce add-ons
  • Making performance or page-speed related adjustments based on GT Metrix reports
  • Conducting minor troubleshooting to resolve issues related to plugin and theme compatibility
  • Installing tracking codes, such as Google Analytics
  • Testing contact forms and checkout workflows.

Submit your maintenance tasks through our support system and let us handle the rest.

Tasks that can be resolved in under 30 minutes can typically be handled within the WordPress admin panel. Each content updates request (per Man-Hours) will be complete by next working day.

If you have more complex issues, we are happy to assist you in troubleshooting and determining the best resolution for your needs.

Content edits that we can handle include

  • publishing blog posts and new pages from Word or Text documents
  • adding, removing, or editing text on posts, pages, and products
  • uploading provided JPG and PNG images and adding them to pages
  • cropping and resizing images within the WordPress dashboard, and
  • adding provided Yoast keywords, titles, snippets, and more.
  • configure popups, notification bars
  • create image galleries, edit page slugs
  • add, remove, or edit users,
  • upload PDFs
  • adjust widgets, and more.

Content Updates do not cover

  • graphics design work
  • advanced SEO work
  • advanced design customisations,
  • editing custom code, custom coding of new functionality (plugins, themes etc)
  • PSD to WordPress, or
  • anything that leads to design and/or development of a new website.

We offer Site Content Maintenance hourly work or retainer plans for who require more content updates, custom development and data entry tasks, such as inserting a large number of products or articles.

Certainly, you can request as many tasks as you need, as there is no restriction on the number of requests. However, if there are several tasks for the same website, we may prioritize and coordinate them to avoid redundancy.

Certainly, you can request as many tasks as you need, as there is no restriction on the number of requests. However, if there are several tasks for the same website, we may prioritize and coordinate them to avoid redundancy.

Yes, JustSimple offers up to  50% discount for accredited educational institutions and non profits. You can contact support and submit proof of your company’s status to request the discount.
Certainly, we can accommodate custom tasks provided that they do not require custom design or development work and can be completed within 4 hours or less.

Provided below are effective ways to communicate with us to ensure that we can quickly and efficiently complete your requests with absolute clarity.

EXAMPLE 1 – Modify Content
Our technical team finds it particularly helpful to receive images of the issue you’re experiencing as this enables us to identify exactly what needs to be done.

– Please include screenshots (from your computer desktop)
– Add a descriptive subject , e.g, Services page needs re-alignment
– Explain: “Please adjust and justify 3 paragraph content on Service page(yoursite.com/service-abc-xxx/). Thanks”

EXAMPLE 2 – Fixing Bugs / Small Fix

– Please include screenshots, e.g., Screeshot from your mobile phone
– Add a descriptive subject , e.g, About Us page – Text and Image are overlapping
– Explain: “Please find the screenshot (i’m using Android phone), on About Us page (yoursite.com/about/my-company/) the featured image and first paragraph content was overlapping. Please help to adjust it, thanks!”

Note: Be as specific as possible. Provide as many details as possible when providing us with edits or tasks to complete. This way, we have a clear understanding of what needs to be done.

The subscription doesn’t have a minimum duration and payments are made for the subscribed period. You can cancel the subscription anytime before the renewal date, but we don’t offer refunds for early cancellations.

We accept debit and credit card payment via Stripe for ad-hoc, monthly and annual subscriptions. Payment thru Stripe, will help to facilitate your monthly/annual billing and allow Stripe to send you receipts for your monthly/annual payment. Organizations that prefer to pay with bank or cheque can contact support for details on how to submit a request.

Although the majority of jobs are typically performed from Monday to Friday within regular business hours, our team operates in various time zones, which requires us to stay attentive to emails both during the day and at night. Rest assured, we aim to reply to your inquiries within 24 hours.

Response times for support tickets vary based on your plan, ranging from 4 hours to 12 hours. When you send us support email, or submit a ticket, typically respond to your ticket within 4-12 hours. Once your ticket is assigned to one of our support techs, it can take 12-24 hours to complete your request.

Absolutely, we can assist you with any other issues related to your WordPress site. Our team of WordPress experts can provide you with comprehensive consultancy and advice. Please contact us if you have any other issues, as we offer a full range of solutions for WordPress sites.

WordPress Ad-hoc Fix Support Services

I just need help with one issue, I don’t need a support subscription, can you still help?

Absolutely we can! JustSimple has a One-time Fix Service available, which provides assistance for a single task. We handle most website tasks or WordPress fixes for a fixed S$99 fee. No risk involved, as we guarantee a full refund if the issue remains unresolved.